Shipping
- Free shipping on every order across the United States.
- Orders ship within 1–2 business days from our US warehouse.
- Standard delivery: 3–6 business days.
- A tracking number is emailed the moment your parcel ships.
- We currently ship within the United States only.
Returns
- 30-day returns: you have 30 days after receiving your item to request a return.
- Items must be unworn, with tags, in original packaging.
- Return shipping is paid by you. If the item arrives damaged or defective, or we sent the wrong one, we pay the return shipping and you choose a replacement or a full refund.
- To start a return, email support@cozyrelic.com with your order number. We'll reply with the return address and instructions. Please don't ship anything back before you hear from us.
- Sale items and gift cards can't be returned.
- Refunds are issued to your original payment method within 10 business days of us receiving the return.
Full legal text: Refund Policy · Shipping Policy.
Questions? Contact us. We answer within one business day.