Ordering
What exactly is in the set?
Eight pieces: the wearable hooded blanket robe (300GSM double-sided flannel), a plush beak mask, a utility belt, two plush potion bottles (lavender & mint), a plush garlic braid, and two plush rat companions.
Which length should I choose?
Long falls to the ankle: full-body warmth and maximum cloak drama. Short falls to the knee: easier to move around in, with the same weight and warmth. See the Size Guide for measurements.
Is this a costume?
It works beautifully for Halloween and cosplay, but it's built as loungewear first: a heavy, soft robe you'll actually live in all winter.
Shipping
How fast will I get it?
Orders ship within 1–2 business days from our US warehouse. Standard delivery takes 3–6 business days. Shipping is free across the United States.
Do you ship internationally?
Right now we ship within the United States only. International shipping is coming. Join the email list in the footer to hear first.
How do I track my order?
A tracking number is emailed as soon as your parcel ships. You can also use the Track Your Order page.
Returns
What's your return policy?
30 days from delivery, unworn and in original packaging. Full details in our Refund Policy.
My item arrived damaged. What do I do?
Email us at support@cozyrelic.com with your order number and a photo. We'll make it right: replacement or refund, your choice.
Product care
Can I machine wash it?
Yes. Machine wash the robe cold on a gentle cycle, tumble dry low. Remove the plush accessories first and spot-clean them.
Is it safe around kids?
Every plush piece is lab-tested to US children's toy safety standards (ASTM F963 / CPSIA), even though this is an adult set.