Ordering
What exactly is in the set?
Eight pieces: the wearable hooded blanket robe (300GSM double-sided flannel), a beak mask, a utility belt, two potion bottles (lavender & mint), a garlic braid, and two rat companions.
Is this a costume?
It works beautifully for Halloween and cosplay, but it's built as loungewear first: a heavy, soft robe you'll actually live in all winter.
Shipping
How fast will I get it?
Orders ship within 1–2 business days from our US warehouse. Standard delivery takes 3–6 business days. Shipping is free across the United States.
Do you ship internationally?
Right now we ship within the United States only. International shipping is coming. Join the email list in the footer to hear first.
How do I track my order?
A tracking number is emailed as soon as your parcel ships. You can also use the Track Your Order page.
Returns
What's your return policy?
30 days from delivery, unworn and in original packaging. Full details in our Refund Policy.
My item arrived damaged. What do I do?
Email us at support@cozyrelic.com with your order number and a photo. We'll make it right: replacement or refund, your choice.
Product care
Can I machine wash it?
Yes. Machine wash the robe cold on a gentle cycle, tumble dry low. Remove the accessories first and spot-clean them.
Authenticity
How do I know I’m buying the real thing?
The only official store is cozyrelic.com. Scammers run AI-generated video ads selling fake Plague Doctor robes, and buyers receive a cheap knockoff or nothing at all. If you bought a “Plague Doctor robe” anywhere else and were scammed, report it here and we will help get the seller taken down.